What product are you looking for?
Start typing to find your perfect product...
Last updated: 11/23/2025
Contact: support@eirishealthlabs.com
At EIRIS Health Labs (“we”, “our”, “the Company”), we want you to have confidence in trying our products. We also operate as a small digital retailer using third-party fulfilment partners. For health, hygiene and regulatory reasons, we do not accept physical returns of supplements, whether opened or unopened.
Instead, we offer a 90-Day Satisfaction Refund on first-time purchases.
If you’ve used the product consistently for at least 30 days and don’t feel an improvement, you can request a refund within 90 days of the order date.
📩 support@eirishealthlabs.com
Please include:
your full name
order number
description of your experience
We may ask for a brief explanation to help improve customer experience, but proof is not required.
No physical returns accepted.
Due to supplement safety regulations and our third-party fulfilment structure, products cannot be shipped back to us.
Refunds apply only to first-time orders.
One refund per household.
Refunds are issued to the original payment method.
Refunds cover product cost only and do not include shipping fees.
If your order arrives damaged or incorrect, notify us within 7 days of delivery with photos.
Customers who purchased Insured Shipping are eligible for replacement coverage for lost/damaged parcels.
Customers who did not purchase insured shipping may still request assistance, but replacements are not guaranteed.
The following are not eligible for refunds:
Orders past 90 days
Repeat purchases
Digital products (ebooks, guides, downloads)
Orders marked “delivered” by the carrier without Insured Shipping
Orders placed using incorrect shipping information
Refunds typically process within 5–10 business days.
If delayed, check with your bank before contacting us at support@eirishealthlabs.com
We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, You can always contact us for any return question at support@eirishealthlabs.com.