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Last updated: 11/23/2025
Contact: support@eirishealthlabs.com
EIRIS Health Labs ships worldwide through trusted third-party fulfilment centres.
All packages include tracking numbers.
Delivery timelines provided at checkout are estimates only and not guaranteed.
Estimated 3–8 business days (non-guaranteed).
Processed first in our daily queue.
Estimated 3–8 business days.
Includes:
lost parcel protection
damaged parcel protection
priority handling
Estimated 3–8 business days.
1–3 business days (non-guaranteed).
Includes priority, insurance, upgraded courier routing.
Orders are processed within 1–3 business days (Mon–Fri).
Priority Dispatch orders process first.
Once an order is submitted to our fulfilment partner, it cannot be cancelled or changed.
Tracking numbers are provided once shipped.
Tracking may take 24–72 hours to update after dispatch.
International orders may be subject to customs fees.
Buyers are responsible for all customs duties, import fees, or taxes.
If a parcel is lost or damaged:
Customers who purchased Insured Shipping qualify for refunds/replacement coverage.
Customers with standard shipping may request assistance, but replacements are not guaranteed.
Orders marked “delivered” by the carrier are not eligible for replacement without Insured Shipping.
We are not responsible for:
parcels lost due to incorrect address entry
delays from incomplete addresses
re-shipment fees due to customer error
Please carefully check your address at checkout.
We are not responsible for delays caused by:
USPS, UPS, FedEx, DHL, AusPost or any other courier service
customs processing
weather, natural disasters
peak season volume
mechanical or logistical issues
If you need help with an order, contact:
📩support@eirishealthlabs.com